Legal

Terms & Conditions

This page is maintained by MS Autocare (Leighton Buzzard) Ltd to explain the terms that apply when you use our services.

Last updated: 1 August 2026

1. About us

MS Autocare (Leighton Buzzard) Ltd trades as MS Autocare Leighton Buzzard. We are an independent vehicle repair garage based at Vernon Garage, Station Approach, Leighton Buzzard, Bedfordshire LU7 2LY, United Kingdom. Our workshop telephone number is 01525 600750.

2. Services

We provide motor vehicle repair, maintenance, MOT preparation, diagnostic and related garage services. All work is carried out at our premises unless we agree otherwise in writing. We work on passenger cars and light commercial vehicles by arrangement.

3. Quotes and estimates

Before any chargeable work begins, we will provide a clear estimate based on the symptoms, inspection or diagnosis you request. Estimates are just that — if further faults are found during the work, we will contact you, explain what we have found and get your approval before continuing. We will not carry out work you have not agreed to.

4. Payment

Payment is due on completion of the work, before the vehicle is released. We accept bank transfer and other payment methods advertised at the workshop. Invoices not settled on collection may result in the vehicle being retained until payment is received.

5. Warranty

Parts and labour supplied by us are covered for 12 months or 12,000 miles (whichever comes first) against defects in workmanship or material failure, unless the part is a consumable, has been misused, or has been fitted by a third party after us. This warranty applies only to the original customer and vehicle. It does not cover damage caused by accident, neglect, unauthorised modifications or racing/track use.

6. Parts and customer-supplied parts

We prefer to supply parts ourselves so we can stand behind their quality and warranty. If you supply your own parts, we may fit them at our discretion, but we cannot warranty the part itself and labour warranty may be limited to installation defects.

7. Vehicle collection and storage

Vehicles must be collected within two working days of being notified that the work is complete. Vehicles left beyond that period may be stored at a reasonable daily storage charge. We are not liable for loss or damage to vehicles left on site, although we take reasonable care to keep premises secure.

8. Cancellation

If you need to cancel a booking, please let us know as soon as possible. Cancellations with less than 24 hours' notice may incur a diagnostic or labour charge if work has already started or parts have been ordered. We will always discuss any charge with you before applying it.

9. Liability

Our liability is limited to the reasonable cost of rectifying any proven defect in our workmanship or the parts we supplied. We are not liable for indirect, consequential or loss-of-use claims. Nothing in these terms limits our liability for death or personal injury caused by negligence, or for fraud.

10. Governing law

These terms are governed by the laws of England and Wales. Any dispute will be handled in the courts of England and Wales.

11. Changes to these terms

We may update these terms from time to time. The version that applies to your booking is the one published on our website at the time you confirm your booking.

12. Contact us

If you have a question about these terms, please call us on 01525 600750 or visit the workshop at Vernon Garage, Station Approach, Leighton Buzzard LU7 2LY.

These terms are app-owned content and reflect the current practices of MS Autocare (Leighton Buzzard) Ltd. They are not legal advice or a certification.